From Storytelling to Customer Experience: how do you tell the story of your brand or place?
presented by Lydia Harroch.
After nearly 20 years in various positions in the world of Beauty, Fashion and Art within hotel groups, Lydia Harroch has chosen to put her talents at the service of small and large companies to support them in their operational implementation.
Her expertise: From defining the brand to implementing the strategy and training her teams.
It is reflected in the places, the products, the welcome, through the women and men who are the ambassadors for a successful company.
Training: Customer experience / Retail excellence / Sales strategy / Entrepreneurship / Brand history & image / Project management / Luxury code / Self image / Verbal & non-verbal communication / Grooming